Success Stories
A1 Medical Transporters
Healthcare
"We took a look at other tracking systems online, but representatives from SouthernLINC Wireless and iTRAK took the time to meet with us in person to discuss our communications needs,"
- Charles Hunter, Quality Assurance Officer
Overview
Since 2005, A-1’s drivers have been equipped with Java™-compatible handsets installed with iTRAK™, a business-grade GPS tracking solution for commercial fleets. Back at the office, A-1's dispatcher can determine a vehicle's exact location and download text- and map-based reports that detail the travels of each vehicle.
Download and read the full story (pdf)
Benefits
SouthernLINC Wireless improved communications for A-1 Medical Transporters in the following ways:
- Efficiency: "iTRAK provides us with up-to-the-minute information on where our drivers are, which lets us route them more efficiently," reported Hunter.
- Reliability: SouthernLINC even under the most severe weather conditions, dispatchers can keep track of their fleet and identify problems within minutes.
- Immediate communication: "Using Push To Talk two-way radio, our dispatcher can connect with one driver or several drivers at the touch of a button. It saves time from having to manually place cell phone calls to each individual," stated Hunter.
Actual results may vary. Several factors may affect or interfere with the service availability and quality as described above such as, but not limited to, network changes, traffic volume, service outages, weather and your equipment.
