Helpful Numbers
| Number | Purpose | Availability |
|---|---|---|
| 211 more info |
Get quick access to important community services & volunteer opportunities in your area | Available in Mississippi, Georgia and Alabama |
| 311 | Nationwide for non emergency & other government services | Alabama -- Cities of Birmingham & Tuscaloosa Georgia -- City of Savannah amp; DeKalb County |
| 411 | Directory Assistance | Available across the entire Southern Linc footprint |
| 511 more info |
Assigned for traffic and transportation information | Available in Florida & Georgia |
| 611 more info |
Contact Southern Linc Customer Service | Available across the entire Southern Linc footprint |
| 711 | Nationwide for access to Telecom Relay Services (Hearing Impaired Services) | Available across the entire Southern Linc footprint |
| 811 more info |
Nationwide for state One Call Notification Centers (Call Before you dig) | Available across the entire Southern Linc footprint |
| 911 | Nationwide for emergency services | Available across the entire Southern Linc footprint |
| MIN (646) more info |
Minutes Used on Your Plan | Available across the entire Southern Linc footprint |
| PAY (729) more info |
Make a Payment | Available across the entire Southern Linc footprint |
211 - Community Services Dialing
2-1-1 Community Services dialing now available from Southern Linc Effective February 1, 2009, you can get quick access to with important community services and volunteer opportunities in your area by dialing 2-1-1 from your Southern Linc phone. 2-1-1 is an easy to remember telephone number that provides access to United Ways and information and referral agencies in local communities. If you are looking for help for yourself or someone else, dial "2-1-1" and speak with a live person who can listen to your situation and provide information on services available in your area.
For more information on 211
511 - America's Traveler Information Telephone Number
As of April 2007, Southern Linc customers in Georgia and Florida who need access to traffic information may now simply dial 511 from their Southern Linc handsets.
511 is a universal traveler information number mandated by the Federal Communications Commission (FCC). It provides travelers access to traffic information, including up-to-the-minute information on traffic conditions, incidents and driving times, schedule, route and far information for public transportation services and more. It is available 24 hours a day, seven days a week. Calls made to 511 will be charged for the appropriate airtime.
For more information, visit the Federal Highway Administrations' web site at www.fhwa.dot.gov or you may call Southern Linc Customer Solution Center at 1-800-818-LINC.
611 - Contact Southern Linc Customer Service
If you would like to speak to a Southern Linc Customer Service Representative, simply call Customer Solution Center Monday-Friday from 7:00 a.m. CST-9:00p.m. CST and Saturday-Sunday 7:00 a.m. CST-6:00 p.m. CST. by dialing #611 from your phone.
811 - Call Before You Dig
As of April 2007, all Southern Linc customers who need "Call Before You Dig" information may now simply dial 811 from their Southern Linc handsets.
811 is a new, universal "Call Before You Dig" number mandated by the Federal Communications Commission (FCC). It provides a quick way to begin the process of getting underground utility lines marked.
If you're planning even a slight addition to your backyard like planting a tree, or a bigger project - like adding a swimming pool - you need to ensure your project won't interfere with underground utility lines. By calling 811, you'll get routed to the correct local contact right away, who can ensure the utility lines near your project get marked accordingly.
With the addition of 811, this means the previous "Call Before You Dig" line - 344 - will be disconnected as of April as directed by the FCC.
More information can be found at www.call811.com. Southern Linc's Customer Solution Center (1-800-818-LINC) can also be of assistance.
MIN - Check Your Minutes
Press "MIN" (646) and "Send" on your Southern Linc phone to hear how many peak and off-peak minutes you have used in your current billing period.
PAY - Make a Payment
Make a one-time payment on your account by dialing "PAY" (729) from your Southern Linc phone.