• Can I get cell phone Ring Tones and wallpapers for my SouthernLINC Wireless phone?
• How will I be charged for purchased Downloads?
• How do I get wallpapers and Ring Tones from www.southernlinc.com?
• How do I download a Ring Tone or wallpaper through my SouthernLINC Wireless phone?
• What do I do when I receive a ringtone or wallpaper on my phone?
• How do I assign a Ring Tone as my default ring?
• If I download a Ring Tone from www.southernlinc.com and it does not work what should I do?
• If I download a Ring Tone via my SouthernLINC Wireless phone and I cannot find it, what do I do?
• I completed the Ring Tone billing information on my phone but when I try to complete the download I receive a notification that states Error 901. What does this mean?
• Where do I direct inquiries with regards to billing?
• What is Download Apps?
• How will I be charged for subscription based applications?
• What if I choose to purchase a subscription based application and then decide to cancel my subscription?

As a SouthernLINC Wireless customer you can access our Ring Tones and wallpaper directly on your cell phone by going to Main Menu -> Browser Apps -> Downloads. You may also access this content on the web at www.southernlinc.com/downloads.

As of August 1, 2006 charges for download purchases are billed to your monthly SouthernLINC Wireless billing statement.

Buying a Ring Tone or wallpaper is as easy as 1 - 2 - 3!

• Step 1 - Browse the SouthernLINC site and find your favorite Ring Tones and wallpapers. You can preview Ring Tones by clicking on the little speaker icon located next to the Ring Tone title.
• Step 2 - When you're ready to buy Ring Tones or wallpaper, click on the name of the Ring Tone or the "go" button. For wallpapers, click on the wallpaper. You will be asked to enter your phone number. Double check what you enter to make sure that you get your Ring Tone or wallpaper.
• Step 3 - You'll receive a text message with a link to your Ring Tone or wallpaper. Click on the link and follow the instructions on the screen and you're done!

• Step 1 - From your phone's Main Menu select "Browser Apps". Some phones may not require this option and may simply have a "Downloads" option. If this is the case, you may skip step 2.
• Step 2 - Select "Downloads" and you will be taken to a menu that offers "Ring Tones" and "wallpapers".
• Step 3 - Select "Ring Tones" or "wallpapers" and search the catalog of items. Once you've chosen the item that you wish to purchase you will have the opportunity to purchase the Ring Tone or wallpaper. Once you've chosen the item that you want to purchase you will see the name of the download and the price. Scroll down and select "buy". Your download will be billed to your SouthernLINC Wireless account.
• Step 4 - After the download has finished, you will get a notification that states, "Download complete". At this point, exit your browser and now locate the "Ring Tone" or "wallpaper". See "How do I assign a Ring Tone as my default ring?"

Once you order a Ring Tone or wallpaper from SouthernLINC, your phone will receive a text message entitled "Get your Ring Tone" or "Get your Wallpaper”. Open the message on your phone and follow the instructions to get the Ring Tone or wallpaper.

Depending on which phone you own, directions may slightly vary. With most phones you may follow these directions. For more detailed directions, please refer to your phone’s owner manual

• Step 1 - Locate Ring Tones on your phone by clicking on the "menu" button and selecting "Ring Tones" or "Settings"
• Step 2 - Click “assign” to select the Ring Tone you want as your default.

If you need further assistance please refer to your phone's owners manual.

View User Guides for SouthernLINC Wireless Cell Phones

Please use the extensive online help available on this web site. If you still have problems, please call SouthernLINC Wireless Customer Care at 1-800-818-LINC (5462).

It is possible that the Ring Tone you're looking for is already on your phone but has not been assigned. To confirm, follow the directions from the question in FAQs "How do I assign a Ring Tone as my default ring?" which will show you which Ring Tones are already on your phone.

If you have followed those directions and the Ring Tone is not on your phone, there is a "Purchased Downloads" section of the Ring Tone catalog which temporarily stores recently ordered tones. To get to Purchased Ring Tones, select Main Menu -> Browser Apps -> Downloads and finally "Ring Tones". Under the Ring Tones menu go to "Purchased Ringtones" and you will be able to find a listing of recently purchased items. Here you are given the opportunity to download the item, free of charge.

This error message indicates that your phone is out of memory and is incapable of completing the download. Please go to the Ring Tone section of your phone, delete unwanted Ring Tones and wallpapers and then return to your "pending downloads" menu and re-load the item.

If you have any issues with billing, you may contact SouthernLINC Wireless Customer Support at 1-800-818-LINC (5462). You will be connected to a representative that will be able to assist you with your inquiry.

Download Apps allows you to download Java-based Games and Applications to your phone once they have been purchased. It comes preloaded on any Java-capable handset. Access it from the Phone's 'Main Menu' > 'Java Apps' > 'Download Apps'.

Subscription based cell phone applications will be billed for the entire subscription amount when you choose to “buy” the application. The amount will be billed monthly unless cancelled. The amount will not be prorated.

The entire subscription amount will be charged to your SouthernLINC Wireless bill for the month. So if you choose to purchase today and decide later to cancel the subscription, you will be billed the entire monthly subscription.

General FAQs
Billing FAQs
Download FAQ
Roaming FAQs
Rebanding FAQs
SIM Card FAQs
Wireless Local Number Portability FAQs
Toll Free Number Update